Client Bill of Rights: What You Should Expect From Your Financial Planner

As an affluent client engaging a Certified Financial PlannerTM (CFP®) professional, you have the right to receive a comprehensive, documented, and actionable financial plan that fully aligns with the standards set forth by the CFP Board. The following outlines your rights and expectations throughout the financial planning process:

1. The Right to Clear Financial Objectives

You have the right to a financial plan that clearly documents your financial objectives across all relevant planning domains, including:

Each objective should be:

2. The Right to Holistic, Multidisciplinary Planning

You have the right to receive advice that integrates all aspects of your financial life. Your planner should coordinate recommendations across tax, estate, investments, insurance, and retirement planning to ensure alignment and avoid conflicts.

3. The Right to Specific Strategies

For every documented objective, you have the right to a corresponding strategy designed to achieve that objective. These strategies should be:

4. The Right to Detailed Implementation Action Items

You have the right to a list of specific, actionable steps required to implement each strategy. Each action item should include:

5. The Right to a 12-Month Execution Roadmap

You have the right to a plan that includes not only what needs to happen immediately, but also what needs to happen within the next 12 months to stay on track. Planning should be forward-looking and anticipate future tactical requirements.

6. The Right to Clarity and Transparency

You have the right to understand your plan. Your advisor should be able to explain:

7. The Right to Ongoing Monitoring and Adjustments

You have the right to expect regular reviews, updates, and course corrections as your life, goals, or circumstances change. A good plan is dynamic and should evolve with you.

8. The Right to Fiduciary Care

You have the right to a relationship grounded in trust, competence, and ethical duty. Your advisor must:

If any of these rights are not being upheld, you are entitled to ask questions, request clarification, or seek a second opinion. You are not only purchasing advice—you are purchasing strategic clarity, coordination, and peace of mind.